Robotic Process Automation (RPA) is a type of automation technology currently transforming the way businesses operate. RPA software robots manipulate and communicate with business systems and applications to streamline processes and reduce the burden on human employees. A robotic process automation solution will stand out from other types of automation due to its flexibility and its ability to efficiently integrate workflows across the entire enterprise.


RPA is a technology that utilizes pre-defined business logic, established rules and structured data to automate business processes. Software robots built on RPA are able to capture and interpret applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. Robotic Process Automation is the ideal technology for many labour-intensive knowledge works. It handles repetitive, and rule-based, large volume tasks particularly well. RPA is the use of software with artificial intelligence  and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions. RPA technology consists of software robots (bots) that can mimic a human worker. RPA bots can log into applications, enter data, calculate and complete tasks and then log out.

Our Robotic Process Automation Services

With our RPA consulting services, we can help you identify automation opportunities and eliminate barriers to Robotic Process Automation. We implement our expertise in tools, including Another Monday, UiPath, Pega, Blue Prism, and other RPA development tools in building quick process automated systems.

Robotic Process Automation Consulting

We learn about your business process and identify if it needs Robotic Process Automation. If it requires, our Robotic Process Automation Consulting Experts prepare a document that states how Robotic Process Automation will help your business. Also, our report includes the impact, result and risk factors of the RPA implementation.

RPA Development

We design and develop intelligent applications using UiPath, Pega and other automation tools for process automation. Our RPA experts keep reiterating until the app becomes the best version of itself to help you in scaling business workflow with RPA implementation.

Automation Design

Our automation analysts identify intervention models to be applied in your system. We help you map manual processes that require automation. After designing automation architecture, we present you the designed automated model to get your feedback before the development starts.

Infrastructure & Automation Support

Once the organization has successfully implemented the RPA technology into their system, we further help them identify new business processes which can be automated with RPA bots. Our RPA team provides complete and ongoing support for your business efficiency management.

Our Robotic Process Automation Services

RPA Activities Used In Business Processes

Customer Support Automation

With Robotic process automation, you can filter junk requests, enable self-service, ensure round-the-clock services and increase work productivity.

Claim Process Automation

RPA in insurance claim processes can eliminate the risks of manual inputs, disparate input media, legacy applications, regulation and compliance .

Marketing Automation

With RPA implementation on the marketing funnel and customer experience, you can carry out activities, including monitoring of statistics and automation of manual tasks such as market research and CRM updates and data integration between systems. 

Accounts Payable Automation

The process of accounts billing gets delayed due to the complex tasks like non-standard invoicing, unstructured data, discrepancies & approvals. RPA can automate accounts payable process by automating purchase order creation, invoice capture and receipt and catalog management. 

Financial and Accounting Automation

Robots automate invoice processing, ensuring accuracy and preventing mistakes. It processes invoices speedily and securely, resulting in more effective Finance & accounting workflow.

GUI Automation

Our GUI automation experts automate tedious tasks of screen scraping, automated testing, automated data entry, app integration and content migration via GUI controls recognition, GUI action recorder and the UI automation API.

Robotic Process Automation : Industrial Use Cases

Finance and Operations

In the process of financial planning, bank statement reconciliation and daily P&L preparation, Robotic Process Automation can reduce handling time from 60 minutes to 20 minutes, increasing the accuracy of reports.

Sales and Marketing

Using RPA, you can focus more on building relations and selling as the tasks of creating and delivering invoices, updating CRM and scorecards can be automated. Also, lead nurturing process can be automated with RPA.

Human Resource

RPA is transforming the HR department by automating the processes of candidate sourcing, employment history verification, expense management, compensation claims, attendance management, payroll automation, hiring and onboarding and headcount reduction.

Customer Relationship Management

Using RPA, you can focus more on building relations and selling as the tasks of creating and delivering invoices, updating CRM and scorecards can be automated. Also, lead nurturing process can be automated with RPA.


With RPA bots, the tedious process of coordinating and ensuring the delivery of goods and payments gets automated without writing an extensive rule set, relying on workers of the process to train the cognitive automation tool.


From enabling single-click installations of complex software to evolving testing tools to mimic the user interactions, RPA tools facilitate testing and improve software quality. It has reduced human efforts, error frequency and costs.

RPA Developer Tools and Languages