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DevOps Services and Solutions
Case Study 2

Company Background

Sasaran Technologies, a leading IT services provider, partnered with a ticket booking application based in Australia. The client’s mission is to revolutionize the live events industry by offering a convenient platform that aggregates tickets from various sources, making events more affordable and accessible to users. The application is operational in six cities across five countries and boasts a user base of over 1.60 million members.


Manufacturer of pharmaceutical devices

Technology Adopted


Challenges Faced

In a highly competitive market, the client aimed to stand out by providing customers with a seamless, efficient, and user-friendly ticket booking experience. To achieve this, they embarked on developing a B2C online booking application to be hosted on the AWS cloud. The client’s primary challenges were twofold:
  1. Performance and Accessibility: The client’s ultimate goal was to create a single platform that made live entertainment more affordable and accessible to a global audience.
  2. Efficient Development and Deployment: They sought a DevOps solution that would enable continuous integration, continuous delivery (CI/CD), and streamlined collaboration between development and operations teams.

Our Approach

Our approach included developing an intuitive and user-friendly front-end design that included features like personalization, search, and booking. We also implemented a highly secure and robust back-end with API integrations, payment gateway, and analytics.
  1. Scalable Cloud Infrastructure: To ensure high performance and accessibility, Sasaran Technologies designed an AWS-based cloud infrastructure. They leveraged auto-scaling and load-balancing mechanisms to handle varying traffic loads while maintaining responsiveness.
  2. CI/CD Pipeline Implementation: A robust CI/CD pipeline was set up to automate the development, testing, and deployment processes. This enabled the client’s development team to quickly and efficiently release new features, bug fixes, and updates.
  3. Monitoring and Performance Optimization: To proactively address performance issues and bottlenecks, Sasaran Technologies implemented monitoring tools that provided real-time insights into the application’s performance.
  4. Security and Compliance: Recognizing the importance of data security and compliance, Sasaran Technologies integrated security measures into the DevOps pipeline.
  5. Collaborative Development: The DevOps strategy encouraged close collaboration between development and operations teams. This facilitated quick feedback loops, effective communication, and a shared responsibility for the application’s success.


Sasaran Technologies’ DevOps solutions yielded significant benefits for the client:
  1. Enhanced User Experience: The application’s performance and responsiveness improved, providing users with a seamless booking experience even during peak traffic periods.
  2. Faster Time-to-Market: The implementation of CI/CD practices allowed the client to rapidly deploy new features and updates, ensuring the application stayed competitive in a dynamic market.
  3. Scalability: The cloud infrastructure’s auto-scaling capabilities ensured that the application could handle sudden spikes in user traffic, maintaining high availability and performance.
  4. Security and Compliance: By integrating security practices into the DevOps pipeline, the client’s application remained secure, protecting user data and maintaining compliance with relevant regulations.